Q How do you treat quality complaint?
A First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q How to start orders or make payments?
A You can send our your Purchase order (if your company has), or just send a simple confirmation by email or by Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly.
Q How to confirm the Product Quality before placing orders?
A:Free samples can be sent to you for testing and confiramton quality
B: Production according to your specifition
Q Is there a discount?
A Yes, for larger quantity, we always support with better price.
Q Can I get some samples?
A Yes, we can supply the free sample, but the shipping cost be paid by our customers.
Q What's your MOQ?
A For the high value product, our MOQ starts from 1g and generally starts from 10gs. For other low, price product, our MOQ starts from 100g and 1kg.